All MVTIK products come with a 14-day return policy (14 days from receiving the product). The buyer is responsible for shipping the item back and is responsible for the shipping costs. We are not responsible for any lost packages being returned so it is advised to get tracking when shipping the product back.
We will issue a full refund once the product has been received and inspected to make sure it was unused, in its original condition and in its original packaging. After the product has been inspected and deemed acceptable, we will issue the refund between 1-3 business days.
To return your product, please contact us at email@example.com with what the issue was, the order number and any pictures if necessary. We will provide you with further return instructions from there. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.