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    Orders are shipped 1-2 business days after order completion.  There may be delays during holidays.

    Once the order has been shipped you will receive an email with a tracking number. 

     

    Shipping Times:

    Canada – 5-7 business days

    United States - 4-6 business days

    International - 10-14 business days

    *All shipping times are estimates.  Delivery times are not in our direct control once the item has been shipped and may vary due to other factors such as customs delays, post office delays, holiday hours, etc.

     

    Custom Fees/Policies:

    Please note that MVTIK is not responsible for any additional import fees/taxes.  It is the responsibility of the buyer to check with their local customs office for the possible cost of import fees and taxes.  Custom policies vary from country to country.

     

    Shipping Cost:

    FREE Shipping to the USA.  FREE shipping to the rest of the world with purchases over $100.

    Shipping costs under $100 to the rest of the world vary. 

     

    Return Policy:

    All MVTIK products come with a 14-day return policy (14 days from receiving the product).  The buyer is responsible for shipping the item back and is responsible for the shipping costs.  We are not responsible for any lost packages being returned so it is advised to get tracking when shipping the product back. 

     

    We will issue a full refund once the product has been received and inspected to make sure it was unused, in its original condition and in its original packaging.  After the product has been inspected and deemed acceptable, we will issue the refund between 1-3 business days.

     

    To return your product, please contact us at contactmvtik@gmail.com with what the issue was, the order number and any pictures if necessary.  We will provide you with further return instructions from there.